The key to the success of TQMS and its delivery of excellent training services to industry is its highly qualified, experienced and professional staff. Highly qualified professionals are able to offer an excellent balance of skills, creative leadership and experience in delivering training and business improvement to the food industry.
Whilst the majority of the training programs are conducted within the workplace, TQMS also offers individual vocational educational training (VET) within a well appointed, centrally located classroom environment.
TQMS strives to match the most appropriate skills mix to each client company. We understand that each plant is different: Each has a particular industrial history, set of workplace agreements, a different culture forged by the community of workers and each needs a fresh educational approach to optimise performance and training outcomes.
Key TQMS Staff
John Price – Director & Trainer and Assessor
John Price has a long history of developing and presenting training programs in many commodity areas of the food industry including meat processing, smallgoods, seafood, confectionery, fruit and vegetables.
He is a qualified workplace trainer and assessor with 25 years’ experience in developing and presenting accredited training programs and project consultancies to the domestic and export meat, food and seafood industries.
John regularly consults in the food and meat industry, providing guidance to organisations on the design, development, implementation and maintenance of their ISO, HACCP-based Quality Management Systems, Woolworths Quality Assurance systems and conducts internal audits for food businesses. His experience includes the coordination of training programs for the Australian Quarantine and Inspection Service and delivery of these programs to AQIS regional staff across Victoria and Tasmania.
John is a Director of TQMS with responsibilities for the operational management of staff, quality management of the AQTF system and the development and delivery of training programs to a wide range of clients.
Outside of work John is a keen sportsman, loves the finer foods and has been known to partake in a red wine with dinner. He has a passion for greyhound and harness racing having owned or part-owned some successful greyhounds and horses.
Sally Soper – Administration Manager
One of Sally’s major roles is the management of the Student Management System (SMS), which is the major data collection, storage and reporting tool for the organisation. This system provides the basis for reporting of all training activity and statistical data in the nationally accredited courses to Skills Victoria. She is also responsible for maintaining compliance with State and Federal funding agreements and RTO registration requirements, accounts management and other general administration duties, which provide Sally with a diverse and fulfilling job role.
Sally has extensive experience in the food and training industries working for Training & Quality Management Services, First Knight Investments, National Food Institute and Australian Food Group. Sally holds an Advanced Certificate in Horse Business Management, alluding to her passion for horses.
Adam Hazell – Business Development Manager
Adam has a solid background in developing business and managing clients within the vocational education sector by providing solutions and high level stakeholder management.
He works closely with clients and remains the point of contact when managing projects. From identifying needs, to providing training solutions, to soliciting regular feedback ensuring the trainers are meeting expectations right through to assisting with any other VET needs.
Shane Green – Training Manager
Shane has an extensive training, assessment and quality assurance background having previously owned and operated a Registered Training Organisation and held positions as Training Manager and Quality Assurance Manager in various large food manufacturing businesses.
He has a real passion for the training and development industry and prides himself on achieving real and relevant outcomes for employees and employers.
Jenny Edwards – Educational Design
Jenny has an extensive background in education which is applied to the design, development and implementation of specialist training programs and the Learning Management System to support TQMS’ workplace-based training and assessment programs. She has a diverse role which also includes liaising with industry bodies, employers and not-for-profit organisations, providing professional development support to TQMS’ training and assessment staff and working closely with the resource development team.
Jenny brings passion, enthusiasm and dedication to all aspects of life and has a keen interest in environmental issues.
Steven Craig – Quality and Compliance Manager
Steven is British but was born and raised in Germany, the UK and Hong Kong before emigrating to New Zealand and finally to Australia.
He worked in a commercial analytical chemistry laboratory before studying Mechanical Engineering, then opted for a career change working in the service industry followed by seven years in the private health sector.
He was ultimately employed full-time with TQMS after performing some contract work. His role is interesting and varied and neatly brings together all of the skills acquired from previous employment.
Karina McInnes – Resource Development
Karina supports TQMS with the provision of resource and training materials.
Karina has a Bachelor of Science with Honours from the Australian National University and has worked for a range of organisations, including CSIRO and several universities in a research capacity. Karina has also provided a biological illustration service to a range of authors and publishers.
Her considerable experience in science, design and illustration, combined with a keen eye for detail, enable her to maintain a creative overview without compromising on the finer details. She brings her comprehensive verbal and written communication skills to TQMS.
Arlo Druzba – Resource Development
Arlo assists with the provision of learning resources, training materials and implementation of the Learning Management System.
Originally from Pennsylvania and with a diverse background, Arlo brings a unique perspective to his job role with TQMS.
Kym Oakley – Program Administration Manager
Kym is a Program Administration Manager for TQMS. Her previous experience has included:
• Working in the Woolworths Distribution Warehouse in Somerton
• Administration and Payroll officer for Hertz at Melbourne Airport
• Retail Manager for the Romsey Pharmacy.
Kym works closely with Program Managers to ensure statistical and training data accurately recorded and reported to Skills Victoria each month. She is also responsible for maintaining compliance with State and Federal funding agreements and ensuring TQMS meets all RTO registration requirements.
Kym’s outside interests include Breeding and Showing Bernese Mountain Dogs with her partner Craig and spending quality time with her daughter Grace.
Michelle Phipps – Program Administration Manager
Michelle has responsibility for ensuring the accuracy and integrity of student management data reported to for government-subsidised training activity and assists in assuring that student files meet compliance requirements.
Michelle’s outside interests include Karate in which she regularly competes at a high level both nationally and internationally.
Sarah Liang– Administrative Support Assistant
Sarah was born in northeastern China and moved to Australian to study a Bachelor of Accounting (Commerce) degree. After graduation, she owned and operated a small logistics company before starting work with TQMS where she is responsible for assisting the administrative support team with tasks ranging from compliance to resourcing and accounting.
Sarah is a happy, communicative person and adaptable to any new challenge.
In her leisure time, she enjoys cooking, watching movies and caring for her daughter.
Alister Briggs – Quality Assurance Consultant
Alister has a Masters degree in Science. He has management experience in the pharmaceutical and food industries spanning 20 years. He has worked in both small and large scale manufacturing environments including milling, baking, pastry, noodles, confectionery, antipasto, chutneys, condiments and sauces. His experience includes ready-to-eat, chilled, shelf stable, MAP, frozen, hot and cold filled packaged products. In addition to training his role includes consulting and auditing in the following areas:
• Quality Management
• Research & Development
• Export transportation and cold storage
• Certification - HACCP, GMP, ISO9000, AQIS, WQA, YUM!, SQF & BRC
• Shelf life, labelling & product compliance
• Occupational Health & Safety.
David Davenport – Trainer and Assessor
David Davenport has both extensive academic experience in Australia and executive experience in Australia and internationally.
Combining an intense interest in theoretical underpinnings of leadership development and practical applications and training outcomes, David specialises in training and coaching supervisors, leaders and executives, specialising in working with individuals to overcome barriers to successfully achieving their goals, potential and effective authenticity. He has the ability to assist clients to identify and overcome limiting beliefs, and brings many years of experience in academia, training and business, with associated toolkits, to the training and coaching engagement.
David's international experience includes being Project Director for the Bahrain National Employment Program and successfully setting up a vocational training institute in the Middle East. Since returning to Australia in early 2012 David have specialised in NFI Food Industry based training and coaching programs.
• Master of Arts (Philosophy Hons)
• Bachelor of Arts (Philosophy, Hons)
• Certificate IV in Small Business Management
• Train the Trainer Certificate
• Mediation Certificate
• Certificate of Accreditation: Facet5 Psychometrics
• Certificate of Coaching Skills
• TAE40110 Certificate IV in Training and Assessment
Dean Sims – Trainer and Assessor
Dean has had a long career in the meat industry, initially completing an apprenticeship as a butcher followed by working for leading Butchers in the western suburbs including Dench in Laverton and Werribee Plaza before purchasing and successfully operating the Tarneit store.
After selling the store in 2005, he completed several courses in food hygiene and auditing and in 2010 was registered as a Food Safety Auditor, successfully completing in excess of 7000 Audits for SGS Australia.
Following SGS Australia, Dean worked as a Production Manager and Boning Room Manager for Auspork and Colonial Meats before being employed as a Technical Officer and Meat Trainer-Assessor at Melbourne Polytechnic.
Dean is now one of TQMS’ specialist retail butchery trainers delivering on-the-job training in retail butchers across Melbourne.
Greg Cotter – Trainer and Assessor
Greg has a strong background in training and assessment along with solid industry experience in animal welfare and meat inspection.
Greg McKerchar – Trainer and Assessor
Greg brings his wide-ranging experience in meat processing and meat safety inspection to his role in TQMS as a well-respected and competent trainer. From identifying client training needs to customising training programs and taking into consideration cultural differences and workplace diversity, Greg has developed a well-deserved reputation for providing quality training to industry clients.
Greg has held several project management positions focusing on food/meat processing training and assessment at the local, national and international level. By continually honing his skills, Greg has leveraged his extensive technical know-how of all things meat processing into a coaching role that serves to benefit newcomers to the industry. Greg possesses the fluid ability to work well at both the team member level and as a team leader, using his Project Management skills to improve the competency of the workforce within a business. You will find Greg to be an energetic and reliable trainer who thrives on change and troubleshooting.
Outside of work Greg is a qualified AFL coach and a keen AFL and cricket follower who enjoys travel.
Kaye Ferrari – Trainer and Assessor
Kaye started her meat processing career as an abattoir process worker on the kill floor before progressing to trainer, team leader and assistant manager. She has an intimate knowledge of all aspects of abattoir production through direct experience and her excellent people skills make her an ideal trainer.
Kaye started training with TQMS in 2016 delivering Certificate II and III in Meat Processing training in slaughtering and boning production environments.
Peter Melican – Trainer and Assessor
Peter’s wide-ranging career in the meat industry commenced with his role as a Meat Inspector for the Australian Quarantine and Inspection Service (AQIS) over 35 years ago. Since then, his ongoing aspiration to be further involved in the industry has led him to attain qualifications in the areas of Meat Safety, Meat Processing, Quality Assurance and Transport and Logistics.
His work experience extends from inspection and quality assurance to supervision of production lines, training and assessment, OHS roles in meat and food processing, plastic packaging manufacturing, transport and logistics and fork lift licensing. His QA roles have involved ensuring that meat exported to the US and elsewhere overseas, meets food safety requirements for red meat industries and that smallgoods products meet major supermarket quality expectations.
Peter has a particular interest in ham and smallgoods production and coaches many of our newest trainers with his extensive knowledge. As a specialist in meat manufacturing and with a keen attention to personal development, Peter has kept up with advances in technology and food safety standards as well as evolving OHS requirements. His qualifications in food safety auditing, management, food technology and meat processing enable him to provide expert training in production efficiency and continuous improvement processes.
Russell Willetts – Trainer and Assessor
Russell has 15 years' experience in the Food and Pharmaceutical Manufacturing sectors operating and maintaining food and pharmaceutical production processes.
After a career in the production environment, Russell worked for a large TAFE, managing the six staff in the food processing department. He was responsible for coordinating the training programs for multiple food processing clients.
He has significant experience in:
• Designing, implementing and managing training programs
• Development of food safety resources
• Coordinating and delivering food safety training programs
• Food safety auditing
Sal D'Oca – Trainer and Assessor
Sal has been involved in the food industry throughout his entire career in one capacity or another, ranging from catering and commercial food service, owning and operating a successful restaurant, to working in the food manufacturing sector. Sal has extensive experience in product development for customers such as McDonalds, Pizza Hut, Qantas Catering and major supermarket chains.
His passion for food, and possession of a wide range of catering and management skills combined with his expertise in food manufacturing have allowed Sal to naturally progress into the training and assessment field. He is particularly renowned for developing a great rapport with his industry colleagues and students due to a genuine interest in assisting teams and individuals in reaching their full potential within the food industry. TQMS considers itself fortunate to have this popular trainer and passionate learning practitioner on board.
Shellie Dykstra – Trainer and Assessor
Shellie has a great deal of training and assessment experience in meat retail, abattoirs, boning rooms and smallgoods enterprises. She has extensive experience as a retail butcher in addition to boning, slicing and Quality Assurance roles in slaughtering and abattoir environments.
Tad Winiecki – Trainer and Assessor
Tad has a long and diverse history in vocational education and training (VET) both as an RTO/TAFE and enterprise trainer and assessor to meet the needs of students and their employers. He has always had a strong interest and focus on Workplace Health and Safety, particularly during his career working for the Australian Quarantine and Inspection service prior to VET.